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French customer support - International experience - relocation package provided a Lisbon, Lisbon, Portogallo

MGI Recruitment

This is the perfect role for someone looking to progress in an international context, surrounded by motivated and dynamic people!

Confidence can sometimes hold us back from applying to a job but we will let you in on a secret: there is no such thing as the "perfect" candidate. This company is a place where anyone can grow. So however you identify and whatever background you bring with you, APPLY. This might be the role that makes you excited to come into work every day!

As the voice of the company, you will act both as an advocate for their product and as a champion for their users. Your job will be to ensure that their customers have the best experience possible, no matter what channel they use to contact.

The position as a customer service representative is essential to the team's success.

MGI Recruitment supports you in your easy transition to Portugal.

Benefits:

  • Integration into a multinational team in Portugal
  • Intensive training in:
    • new computer software programs,
    • products and services of the client
    • content moderating,
    • On-the-job training and independent implementation of training content
  • Holiday and Christmas bonuses
  • Airport pick-up and administrative help with registration in Portugal
  • Reimbursement of flight expenses after 9 months
  • Private Health insurance
  • Yearly paid flight to home destination
  • Accommodation in one of the shared company apartments
  • Free Portuguese, Spanish and English classes, water sport activities, soft trekking and much more

Responsibilities:

  • Content moderation of content in the French language of the app;
  • Remove and block content, and filter, order and analyse information;
  • Content management to avoid certain aspects of cybercrime;
  • Remove content which does not meet ethical and/or legal requirements;
  • The to be removed content can contain (among others) criminal acts, torture, violence, hate speech and cyberbullying, terrorism and violence against animals.

Your profile:

  • Previous experience as: Cashier, Receptionist, Seller, Administrative Assistant, Assistant Manager, Host, Hostess, Secretary, Customer Advisor, Commercial, Telemarketer, Home Agent.
  • Perfect command of spoken and written French
  • Flexibility to meet changing needs and varying business deadlines
  • Hold a high school or university diploma
  • Good computer skills
  • Fluency in English desired (level B1 minimum)

We will be delighted to talk to talk further with you. Apply now and start the next step in your career.

RICERCA DI LAVORO

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