Swedish IT Customer Support - Relocation Included! a Dublin, Leinster, Irlanda

CPL Ireland Agenzia per il lavoro

CPL Integrated Services are currently looking for fluent Swedish speakers wanting to move to Ireland and join a Global Service Desk to develop an international career in a growing sector.

Work onsite a Global IT company and join a multicultural team!

We help you with the move by providing a 2000€ relocation package that covers your flight over to Ireland and up to 2 weeks of temporary accommodation -Support every step of the way.

Start your career as a Technical Support Analyst!

Build transferrable skills in both customer service and IT.
Add value to your CV with an experience abroad: work in Europe's Silicon Valley, with amazing scenery and a lively culture (pubs, shopping and attractions).

IDEAL PROFILE

  • Fluent in Swedish and English languages (Oral and Written) *required*
  • Recent work experience and professional understanding of customer service
  • Passion for IT
  • Eligibility to work in Ireland (EU passport or Irish Stamp 4 visa)
  • Ability to work well in a team and to multi-task in a busy environment
  • Professional and friendly approach
  • Excellent oral and written communication skills
  • Excellent attention to detail and organisational skills

RESPONSIBILITIES

  • Troubleshooting business clients by telephone, call handling systems, email, webchat and SST (self-service tickets) over IT related problems using both Swedish and English languages
  • Documenting information in the ticketing systems and providing the customer with information and updates
  • Following quality guidelines to ensure customer service is delivered at a standard that matches the quality of the Company brand
  • Exploring new and creative solutions for IT problems
  • Undertaking onsite training and development classes to feed your ambition in IT

PAY AND BENEFITS

  • Contract: Permanent Full-time with CPL Integrated Services
  • Salary: Competitive
  • Bonus: Performance Bonus (terms and conditions apply)
  • Start-up Package:*€2,000 inclusive of flights and initial temporary accommodation (up to 2weeks) can be organized by our team
  • Benefits: Free onsite gym, Free shuttle bus, Free onsite parking, Team Fun Budget, Sports & Social Club Membership, Travel Saver Ticket, Bike to Work Scheme, Induction and Training Programme, Employee Reward and Recognition Programmes, etc...

*terms and conditions apply*

CAREER DEVELOPMENT

  • Possibility for rapid career progression within the team and the company.
  • Multinational environment dealing with global customers – Build your CV strength.
  • Build valuable transferable skills in Customer Service, IT Troubleshooting, Problem Solving, Team Work and Quality Control, Coaching, Mentoring.

Join the team! Apply by sending your CV to <email address removed>

LanguageJobsJune19

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